Robert Samson has worked with Transport Focus since 1999, in a variety of roles and is now a Senior Stakeholder Manager. Transport Focus is the independent transport user watchdog. Our mission is to get the best deal for passengers. With a strong emphasis on evidence-based campaigning and research, we ensure that we know what is happening on the ground. We use our knowledge to influence decisions on behalf of passengers to secure improvements and make a difference. This involves working across all transport modes, including rail, bus tram and ferry with different operators and regulators.

Prior to joining Transport Focus, Robert worked in the rail industry for eighteen years with British Rail in a number of frontline roles and in the privatised rail freight industry.