David Beer BA (Hons) DipM MCIM CMILT

David is an experienced consumer advocate and senior professional, with strong skills in influencing policy, securing improvements in service delivery and hands-on customer service management.

He has over 40 years’ experience within the transport industry, including more than ten years at independent watchdog Transport Focus, promoting user interests. David leads our work in Wales and our Wales subsidiary, building key relationships across national and local government, Senedd, rail and bus industries and passenger groups; raising issues from an evidence base to influence improvements for passengers, policy and investment. He provides challenge and holds to account through positions on the Welsh Government Transport Performance Board, Network Rail Wales Route Supervisory Board and currently chairing the Transport for Wales Advisory Panel.

Across England, David has a leading role working with bus and tram stakeholders for major passenger surveys, national bus strategy and supporting policy issues.

Prior to joining Transport Focus, David held a number of roles at Greater Manchester PTE (now TfGM), including senior responsibility for passenger information. He is a member of the Chartered Institute of Marketing and a chartered member of the Chartered Institute of Logistics and Transport.